Check FAQ First

Many common questions are already answered in our FAQ section.

View FAQ

Read How-To Guides

Step-by-step guides for all AliBill features and troubleshooting.

View Guides

Troubleshooting

Having technical issues? Check our troubleshooting guide first.

Troubleshooting

Report an Issue

The fastest way to report bugs or issues

Use the Extension's Report Feature

The easiest way to report an issue is through the AliBill extension:

  1. Click the AliBill extension icon in your Chrome toolbar
  2. Click "Report an Issue"
  3. Fill out the support form with details about your issue

What to Include in Bug Reports

  • Chrome version: Help → About Google Chrome
  • AliBill version: Shown in the extension popup
  • AliExpress region: Which domain you use (.com, .ru, .us)
  • Steps to reproduce: What you did before the issue occurred
  • Expected behavior: What should have happened
  • Actual behavior: What happened instead
  • Screenshots: If applicable
  • Error messages: From browser console (F12)

Tip: If available, use the "Download error report" option in the extension popup to export diagnostic logs.

Get in Touch

For general inquiries and feature requests

Email Us

Send us an email and we'll get back to you as soon as possible.

kiril.abdulov@gmail.com

Join the Community

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